Terms and Conditions

Important Note:

The sale of alcohol to individuals below 21 years of age or professing the religion of Islam is prohibited.

Minuman arak adalah bahaya untuk kesihatan

Please read the following terms of use and disclaimer carefully before using this website (“site”).

Acceptance of Terms:

By accessing and using the CC's Wines website, you agree to be bound by these Terms and Conditions.

Product Information:

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

Pricing:

Prices for our products are listed in Malaysian Ringgit (MYR) and are subject to change without notice. Any applicable taxes and shipping fees will be displayed during the checkout process. We must receive payment for the Goods in full before they are dispatched.

Orders:

By placing an order on our website, you are making an offer to purchase the products at the prices indicated. We reserve the right to accept or reject any order at our discretion.

Payment:

Payment for orders must be made in full at the time of purchase. We accept payment via credit/debit card, online banking, and other payment methods as specified on our website. If We do not have sufficient stock of Goods, We will notify You by WhatsApp or telephone and Your credit or debit card transaction will be cancelled so that You will not be charged. We will do this as soon as possible and by no later than 30 (thirty) days from the due delivery date. We will not be responsible for any compensation if Goods which You order are not available for any reason.

Shipping Information:

We offer shipping within West Malaysia only. Shipping fees and delivery times will be calculated and displayed during the checkout process. To ensure prompt delivery of your order, please ensure that your shipping information is accurate. In the event of incorrect shipping information leading to undeliverable or delayed orders, you will be responsible for covering any additional shipping fees.

Returns and Exchanges:

We do not accept returns or exchanges for change of mind.

Returns and Exchanges:

Vouchers issued by CC's Wines are non-transferable and may only be used for purchases on our website. Vouchers cannot be redeemed for cash and must be used within the specified validity period. Voucher is not valid on sale items, best buys, value buys and corporate orders. CC's Wines reserves the right to cancel or void vouchers that have been obtained or used fraudulently.

Usage of Vouchers:

Vouchers issued by CC's Wines are non-transferable and may only be used for purchases on our website. Vouchers cannot be redeemed for cash and must be used within the specified validity period. Voucher is not valid on sale items, best buys, value buys and corporate orders. CC's Wines reserves the right to cancel or void vouchers that have been obtained or used fraudulently.

CC’s VinClub:

Members of CC's Wines may be eligible for exclusive benefits, including vouchers, free delivery and gifts. 

Please refer to our website or contact us for more information about membership benefits.

Please note that the gifts and vouchers included in member benefits may be subject to change at any time without prior notice.

Member points:

Points earned are available for 12 months from the initial date of purchase. After that period, they will expire.

Offers and promotions :

on the Website are subject to availability and We may change or withdraw them at any time and without notice. Nothing shall oblige Us to maintain offers or promotions for any period. Additional terms may apply, details of which will be displayed.

Modification of Terms:

CC's Wines reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the modified terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us for clarification before making any purchases.